Volunteer Opportunities

Join team Wollongong 2022 – we are recruiting 1,500 enthusiastic, passionate and professional people to help us deliver a safe and successful event through our volunteer program supported by Wilson Asset Management.

It is a unique opportunity to be part of an inclusive, energetic, can-do team and create a lasting legacy for Wollongong and cycling in Australia.

There are many benefits to volunteering: you’ll be making a contribution to the community, be part of a diverse team, enjoy a once-in-a-lifetime experience behind the scenes of a major international sporting event, receive an exclusive volunteer uniform, undertake formal training with event professionals, build your network and make new friends.

You can join individually or as a community group, club or association. Find out more in the FAQs below.

There is a range of roles and tasks that our volunteers will undertake in the lead-up to and during the event including:

  • Sport Services
  • Event Support
  • Media & Broadcast Operations
  • People Operations
  • Transport & Fleet Services
  • Welcome & Hosting

Find out more about the opportunities that are available before submitting your application.

WOLLONGONG 2022 VOLUNTEER PROGRAM - FAQs

General information

Wollongong (New South Wales, Australia) will host the 2022 UCI Road World Championships (Wollongong 2022) from 18-25 September, 2022. We will welcome the world’s best athletes for the UCI’s pinnacle road cycling event encompassing eight days of elite racing and a non-stop city festival for the whole community.

We will require the energy and enthusiasm of 1,500 volunteers to help deliver a world class event this September. The Volunteer Program will manage the sourcing, selection, and care of all Wollongong 2022 volunteers.

We are looking to appoint around 1,500 volunteers. Applications will be progressively assessed and candidates updated as such – most applicants will be notified of their status by the end of June. Keep an eye on your Wollongong 2022 Volunteer Portal for updates.

 

We are looking for volunteers who have a positive attitude, enjoy working in a team environment, are approachable and friendly, can commit to multiple shifts throughout event time and who are outstanding ambassadors for Wollongong 2022.

Do you want to be part of one of the world’s top sporting events? Get exclusive behind-the-scenes access to this Olympic-scale event by becoming a Wollongong 2022 volunteer!

Join team Wollongong 2022 – we are recruiting more than 1,500 enthusiastic, passionate and professional volunteers to help us deliver a safe and successful event.

It is a unique opportunity to be part of an energetic, can-do team and create a lasting legacy for Wollongong and cycling in Australia.

There are many benefits to volunteering: community contribution, team environment, once-in-a-lifetime experience, exclusive volunteer uniform, behind-the-scenes access, training, build your network and make new friends.

There are a range of roles and tasks that our volunteers will undertake in the lead-up to and during the event. Below is a snapshot of the different volunteer profiles – you have the chance to select your three preferred categories when applying:

  • Event Support 
  • Media & Broadcast Operations 
  • People Operations 
  • Sport Services 
  • Transport & Fleet Services
  • Welcome & Hosting  

Find out more information about these Wollongong 2022 volunteer opportunities.

Anyone interested in volunteering is welcome to apply, as long as you meet the selection criteria of being are aged 18 years or older and are up to date with your COVID-19 vaccination. International applicants are welcome to apply and must have the appropriate insurance and right to volunteer in Australia.  Obtaining an appropriate visa and insurance is the responsibility of the volunteer. 

This is a wonderful opportunity for the local community to be part of this Olympic-scale event and to show their pride for Wollongong and the region. 

It is not a pre-requisite that you are a resident of Wollongong to volunteer at Wollongong 2022. However, you will need to be able to get yourself to Wollongong, source your own accommodation to be here for the duration of the Championships, as well as be available to attend training in person prior to the event (in August). 

The Wollongong 2022 Volunteer Program will be an inclusive program and provisions will be made to ensure people with accessibility, mobility and/or a medical condition are given every opportunity to volunteer at the race in the best and safest way.  

Wollongong 2022 is committed to diversity and inclusion across all aspects of the event, which includes our volunteer workforce.  

All Wollongong 2022 volunteers will receive training from experienced event professionals, an exclusive event uniform, and depending on the length of your shift, a meal and beverages/refreshments may also be provided. 

You can register as a volunteer candidate here via the Wollongong 2022 volunteer portal.

You can also share this link with other friends and family who are interested.

Applicants should access the Wollongong 2022 Volunteer Portal for the latest information. If you cannot find the details you require, please send us an email at volunteer@wollongong2022.com.au

Eligibility & The Application Process

Volunteers must be 18 years of age or older at the time of application.

All volunteers should be available for multiple shifts across the period 17-25 September, 2022. The World Championship races will take place from 18-25 September, 2022 inclusive, with athlete training and community activities taking place on 17 September, 2022. 

A number of roles will also require volunteers to be available for event set up and services that start earlier in the week prior to the Championships.

You must be able to fluently speak and read English. If you speak a second language, that’s great! This is a multi-cultural event and it’s a great way to support our visitors if you can assist them in their native language. Proficiency in French and Spanish is most welcome, along with many other languages. 

Yes! Eligible groups include registered community groups, sporting clubs, associations and not-for-profit organisations. The group leader may be required to provide documentation to Wollongong 2022 to demonstrate eligibility. Wollongong 2022 is particularly keen to recruit groups of 10-50 people. 

Please see GROUP section for more information on how you can apply as a group. 

Wollongong 2022 reserves the right to conduct any criminal history and working with children checks for all or select volunteer roles using the information that is request as part of the application process.

We want everyone to be involved and experience the best of the 2022 UCI Road World Championships. If you’re offered a role as a volunteer, we will need you to confirm your availability as soon as possible. Then, we will attempt, where possible, to schedule your shifts so that you can attend the event as a spectator when desired. As you can understand due to the large number of volunteers we will have to roster, shift requests cannot be guaranteed. 

Wednesday 25th May, 2022 at 5pm AEST.

Yes. Our online application form is hosting via Rosterfy (online volunteer platform) and we use the universal UserWay widget that supports those that have accessibility requirements. This widget icon is located at the bottom of the screen when you are in the application form. 

Volunteer opportunities on major events such as the 2022 UCI Road World Championships are incredibly popular, and unfortunately we cannot offer everyone a role.

You are most welcome to come and be part of the event as a spectator trackside, or to enjoy the many community and cultural activities that will be on offer across the week.

Groups

Eligible groups include registered community groups, sporting clubs, associations and not-for-profit organisations. The group leader may be required to provide documentation to Wollongong 2022 to demonstrate eligibility. Wollongong 2022 is particularly keen to recruit groups of 10-50 people. 

  1. First choose a group team leader 
  2. The team leader will register the team by selecting the option to ‘Register as a group leader of a community group’ when applying.  
  3. Wollongong 2022 Workforce team will be in contact with you within 3 business days of receiving your application to discuss your application and forward you an email with the unique application link for your group that you can send to other members of your club or association to register as part of your group within the Wollongong 2022 Volunteer Program. 

Upon a group leader completing their application, a unique registration link will be sent to the team leader by Wollongong 2022 (within 3 business days of us receiving the team leader registration). The group leader can then send this link to all groups members to invite them to apply to be a volunteer as part of the group. 

As a group leader, you can see who the members of the group are on your volunteer portal. To do this, go to the Dashboard under ‘Groups I am Leading’ Section. There you will see the names of anyone who has registered to your group. Click ‘View’ to bring up the list of members in your group. Group members will not be able to see who is in the group. 

If you have any questions about this, please email us at volunteer@wollongong2022.com.au  

Yes. If you would like to update your registration status to a group leader, please contact us at volunteer@wollongong2022.com.au.   

If you have registered as a group leader and someone else is replacing you as group leader, please let us know so we can transfer this for you. 

We have a range of roles that are perfect for groups across the six role area categories and on receipt of the group registration, we will work with you to understand more about your community group, club or association and explore what role opportunities best suit your group

Wollongong 2022 Volunteer Portal

The Volunteer Portal is the central location online where you get access to everything you need to support your volunteer journey.  It is where you apply to be a volunteer, track the status of your application, get access to key information/updates and online training modules and where you your rosters will live. 

You can reset your details on the login page of the Wollongong 2022 Volunteer Portal. Alternatively, please email volunteer@wollongong2022.com.au and we will be able to help you.

Please access the Wollongong 2022 Volunteer Portal for the latest information. If you cannot find the details you require, please email volunteer@wollongong2022.com.au

Volunteer On-boarding

If you are offered a volunteer role, details about your duties and your team will then be available in the Wollongong 2022 volunteer portal. There will be a position description available to view.  

Being part of the Wollongong 2022 workforce means being part of a team, and it’s all hands on deck to deliver a world-class event for all.

Unfortunately we cannot facilitate individual requests about specific roles and duties, and encourage you to see this as an opportunity to be part of a broader team, make new friends and potentially learn new skills.

If you can no longer fulfil your role, please notify the team via email (volunteer@wollongong2022.com.au) as soon as possible. 

For more information on general opportunities, please click here.

Yes! This is the first step to officially becoming part of the Wollongong 2022 team.

The online training will ensure that you have all the important information to prepare for your duties and responsibilities as a volunteer for Wollongong 2022, including safety protocols and other event policies and processes.

Yes, you will be required to attend face-to-face training to learn more about the event and  your role. This will occur in August.

Online training is optimised for mobile devices, so you can use your mobile phone or tablet. Otherwise, we suggest using a computer at a public library or asking friends or family members if you can borrow their computer for an hour to complete your training. 

Yes, the online training meets accessibility requirements. If you are having any issues with accessing the training modules, we recommend using the latest version of Chrome and the UserWay widget as this should resolve any issues. 

If problems persist, please contact the W2022 Workforce Team via email volunteer@wollongong2022.com.au.

No. Once you have logged onto the Wollongong 2022 Volunteer Portal, you can easily access any online training modules you need to complete, as and when they are released. You will be informed when you have modules available. 

You can go back over the content at any time. You will have access to the material for the duration of the event. 

We will be releasing rosters from July in a phased approach – keep an eye on the Wollongong 2022 Volunteer Portal for updates to your shift assignment.

Event Time: Carrying Out Your Role

No, Wollongong 2022 Volunteers will not be paid – we are incredibly grateful for the donation of your time and skills.

Yes, Wollongong 2022 insurance covers all volunteer workforce that are Australian citizens or permanent residents – we are incredibly grateful for the donation of your time and skills If you are an international volunteer, you need to provide us with proof of your own insurance, should you be offered a role. 

Accommodation won’t be provided for Wollongong 2022 Volunteers. You will need to make your own arrangements for event time to stay in Wollongong or the surrounding region, or to commute from other locations including Sydney.

Shifts will average 8 hours with some shifts being slightly shorter, or longer, due to competition schedules.

The health, safety and wellbeing of volunteers is paramount. Breaks will be accommodated during your shift based on the length of your shift, but always speak to your team leader/supervisor if you need to rest.

Some roles, such as course marshals, will be required to stand and/or walk along the course for the majority of a shift.

Please review the position description in the Volunteer Portal for an indication of duties. More information will be provided during training in August – if you have any questions or concerns, please discuss with your supervisor or the Wollongong 2022 workforce team via email volunteer@wollongong2022.com.au

The health and safety of Wollongong 2022 volunteers is paramount. Breaks during shifts will be encouraged, depending on the length of your shift.

Depending on the length of your shift, a meal and beverages /refreshments may be provided.

We’ll do our best to deliver diverse menu choices that address the standard dietary requirements options such as vegetarian, vegan, gluten and dairy free. If we cannot accommodate a specific dietary requirement due to operational reasons, you may need to arrange your own solution.

The 2022 UCI Road World Championship event hub is located in Wollongong city centre, and many of the key event sites are within walking or riding distance from main public transport hubs. 

Wollongong 2022 is working closely with Transport NSW and Wollongong City Council seeking support for additional transport such as parking and travel. 

All Wollongong 2022 volunteers will be required to undertake an event induction that includes a basic understanding of safety protocols and other event policies and procedures. 

Specific skill training may be required dependent on the role you are assigned. Training will take place in August and will include online modules and mandatory face to face session. 

Being amongst the action is one of the best parts of volunteering at a major event. Volunteers must be focused on their duties first and foremost, as well as consider the safety of others and themselves. You are welcome to watch the race when it does not interfere with your tasks, and of course in the time outside of your shifts. 

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